Returns & Exchanges
Scanlan Theodore is committed to ensuring your complete satisfaction with every purchase, offering a seamless return process for items in original condition within 14 days of delivery. We provide the option of a refund, exchange, or store credit to ensure your wardrobe perfectly reflects our signature aesthetic.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are unworn, unwashed, and have all original tags and security ribbons attached before placing them in the original shipping box.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the designated courier location and retain your tracking number to monitor the status of your return to our boutique warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing